Since 2010 COAX is gaining extensive experience in building custom software. One of our clients, having an existing system (SaaS) came up to us with the problem - his solution was outdated, used old sensors, so he decided to renew it.

Carezapp technology enabled support system for care at home and in communities

Carezapp supports the delivery of person-centred care in a holistic, integrated way. An online platform and companion app connecting people within care and support networks. Providing communication and collaboration tools, and insights focused on wellbeing, prevention and promotion of independence. Personalised supports informed through data aggregated from connected technologies.


Healthcare, IoT
2 years
Ruby on Rails
Front-end Development, Back-end Development, Integrations


A technology-enabled support system for care in homes and in communities. Utilizes best-of-breed technologies, ambient sensors, connected devices and open APIs. Aggregating data, which is then processed through intelligence and rules engines. Producing meaningful alerts, notifications and insights on a 24/7 year-round basis. Monitor real-time activity, including:

  • Motion and activity across rooms
  • Open and close events for doors, windows, fridges and cupboards
  • Occupancy of beds and chairs
  • Incontinence and enuresis
  • Call button for alerts or assistance
  • Environment monitoring in the home, such as smoke, CO, flood and temperature
  • Video and voice calls for wellness checks and alert verifications
  • Resting breathing and heart rate
  • and more

What we did

  • COAX started the development from scratch, enhancing and adding new features based on customer feedback;
  • Moved from a monolith architecture to microservices, enabling greater ability to scale;
  • Machine learning automates the checking of rules, including behaviour monitors and variations to the norm;
  • Integrations with best-of-breed third-party technologies and cloud platforms provide a wide variety of data that can be analysed and compared. Delivering a single platform to monitor everything in one place without using multiple apps.

Value delivered

  • Client’s business moved from B2C to B2B model
  • More secure monitoring and ability to scaling quickly
  • Ease of activity and wellness monitoring of people you love
  • Empowering more positive outcomes for supported people and greater efficiencies in its delivery.

Need More Details?

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